Frontline-Informed Design
Will your rollout fit
the way people work?
Grounded in Dr. Zachary Taylor’s doctoral research on technology adoption, the assessment helps leaders see where a rollout fits frontline work and what to test before expanding it.
Try the assessment demoThe program
Frontline Implementation Readiness Assessment
Staff surveys show where experiences differ. Dr. Taylor works with the rollout team to examine those differences on shift, test possible explanations, and brief leaders on their next decision.
Try the assessment demoResearch behind the program
Dr. Zachary Taylor
Technology adoption consultantDr. Taylor studied officers’ intention to use body-worn and in-car cameras. At the police service he studied, officers who saw value in the cameras and a fit with daily work reported stronger intentions to use them.
That focus on fit also appears in the broader technology adoption literature. A 2022 UTAUT meta-analysis covering 737,112 technology users included compatibility in its revised model.
Discuss your rollout with Dr. Taylor ↗